You have some Questions?

How should I manage my project in Basecamp?

The three most important steps for making agile project management in Basecamp are:

1. Define your iteration delivery dates as Milestones.
2. For each user story on your current iteration, create a to-do list. The tasks that you will need to complete to consider this user story as completed will be your to-do items. Make sure to relate the to-do lists with the milestone that they are related to.
3. You can specify duration on each tasks by adding a number at the end of the description. For example if you think that a task takes half an hour and another task takes 3 hours you can write them as:
   • Design Log In Form 0.5h
   • Code Authentication Logic 3h

How to create a new Burndown?

To create a new Burndown Chart follow these steps:

1. Click the New Burndown Button on the left sidebar.
2. The project drop down list will display a list of all your active projects in Basecamp. Select the project that you want to keep track of.
3. The milestone drop down list will display a list of all the active milestones in the project you just picked. Select the milestone that represents your iteration.
4. The burndown chart will get the same name as the milestone you just selected. You can edit this name if you want something different.
5. You can optionally write a short description of what this iteration is going to be all about.

How to synchronize a Burndown Chart?

Every time you want to check how your burndown chart is going, you might want to synchronize the data with Basecamp. A good way of knowing if a burndown chart is up to date, is to check out the Last Sync on label located on the upper area of the burndown. If you want to see the latest information up to date, simply click the synchronize button and see how your burndown chart synchronizes. More details on the synchronization process can be found here.

How to edit a Burndown's title or description?

You might want to change the title or description of a burndown. To do so, simply scroll to the burndown you desire to edit, and click the edit link. The burndown will transform into a form, make the changes you want into this form and click the Update button. You can always cancel your changes by clicking on the Cancel link.

How to delete a Bundown?

To delete a Burndown, simply scroll to it and click the Delete link. A confirmation pop up will appear. Confirm your action and you’re done.

I’m done with my Iteration, and I want to store the burndown chart. What do I do?

When an iteration is finished, you might want to archive it’s burndown chart. And archived burndown doesn’t count as one of your active burndowns. You cannot edit or synchronize an archived burndown. To archive a burndown scroll to it and click the Edit link. In the Edit Burndown form an Archive link will appear on the lower right of the form. Click this link and you will be prompted if you really want to perform this action. Click yes, and your burndown will be archived. You will notice that archived burndowns will appear on the Archived list on the right sidebar. You can review archived burndowns any time by clicking their link.

How do I unarchive a Burndown Chart?

If you have need to make a final synchronization or a minor edition on an already archived burndown, you can easily unarchive it. To unarchive an archived burndown click on the Unarchive link on the lower left of it.

How do multiple user logins work?

Burndown gives you the ability to create multiple logins. The amount of logins available depends on the plan that you have selected. To manage the users on your account click the Account link on the upper navigation menu.
Scroll down the Account Form to the Define the Account Users section. In this section you can:

• Create a new user: to create a new user click a the Create a New User link on the lower section of the screen. After clicking the link a form will appear asking for the information of the new user. Make sure to pick up a unique login and email for the new user. Click the save button to create the user. Once the user is created an email will be sent to the new user’s email with instructions about how to log in to Burndown.
• Edit a user: If you need to modify the password or the login of a user click the Edit link under the user. Modify the fields that you need and click the Save button.
• Delete a user: If you find yourself in the need of deleting a user, just click the Delete link right under the user. You will be prompted with a pop up asking you to confirm the action. If you confirm the action the user will be removed from the account.

I made changes on my Basecamp Account. How do I modify the connectivity parameters to Basecamp?

In the case that your connectivity parameters for Basecamp change, you can update this information on the Account Form. Click the Account link on the upper navigation menu. From there just change the parameter that you need and click the Save button.

What forms of payment do you accept?

Currently Burndown only accept payments through paypal. We have plans on the future to accept payments directly from credit cards. We will make an announcement once the option is available.

What browsers are supported by Burndown?

Burndown has been tested to work on Firefox 3.0 or higher, Safari 3 or higher and Internet Explore 7.0

Do I need a Basecamp account to be able to use Burndown?

Yes. Burndown requires you to have a Basecamp account. We have plans to add synchronization capabilities with other tools. Once we have them clear we will announce them.

If you don't have a Basecamp account yet you can signup right here:

How does Burndown figures out the start and end date of an iteration?

Burndown uses the milestone's date as the final date for your chart. The initial date of your chart will be the date of creation of the burndown chart.

Why do I have to give you my Basecamp username and password?

Unfortunately Basecamp's API requires a username and password to allow connections from other apps. Rest assured that your username and password will be kept encrypted in our server. For extra security we recommend you to create a Basecamp account exclusively for the Burndown app. That way you don't compromise your personal password.